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Long service & milestone recognition

Long service awards
they’ll keep for years.

A long service award recognises an employee’s years with your organisation, usually at 5, 10, 15, 20 and 25+ years. Ours come as a recognition pack: a gift they choose themselves, an engraved memento, and a framed certificate, trophy or plaque, all beautifully presented.

We design and run the whole program with you, so every milestone is marked properly and none slip through.

Talk to us about your program See what’s in a pack
Healthcare worker receiving their long service award.
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What’s in a recognition pack

Every pack is built around your organisation and your budget. Most include:

Tissot Long Service Recognition Gift

A gift they choose

Employees pick from a catalogue of quality, brand-name products built around your budget, from watches and jewellery to homeware, tech and tools.

Engraved long service plaque and key tag in a presentation box

An engraved memento

A lapel pin, key tag, etched pen or crystal, engraved with their name and years of service. Something small they’ll keep.

Engraved long service plaque and key tag in a presentation box-1

A certificate, trophy or plaque

A lasting marker of the milestone for their desk, wall or shelf.

SPCC Gift Wrapped3-1

Presented with care

Gift-wrapped, with a congratulatory letter, ready to hand over at a team meeting or ceremony.

How it works

1

We get to know you

Your milestones, your culture and your budget.

2

We build your program

The gift catalogue, mementos, certificates and timing.

3

Employees are notified

Each person hears from us as their milestone comes up, so no anniversary is missed.

4

They choose their gift

From a recognition website made for your organisation. It arrives wrapped and ready to present.

5

We run it every year

Once it’s set up, we look after it year after year.

How much should you budget for long service awards?

You set the budget, and we build the gift catalogue around it. If you’d like a starting point, this is what we typically see for the gift at each level.

Get options for your budgetRead our budgeting guide
5 years
$250-500
10 years
5-year level + $100 – $200
15 years
10-year level + $100 – $200
20 years
15-year level + $100 – $200
25+ years
20-year level + $100 – $200

For example, a program starting at $150 for 5 years might step up to $300 at 10 years, $450 at 15 and $600 at 20.

Samsonite Suitcase as a long service award gift.

Gifts they choose themselves

A gift they picked is a gift they’ll use and remember.

Employees choose from a curated range of quality, brand-name products: watches, jewellery, homeware, electronics, travel goods, sporting goods, power tools and optical equipment.

The catalogue is built around your budget, with a range for each milestone.

Browse the gift catalogue

Recognition packs we’ve made

A few recent mementos and presentation packs, each designed for the organisation it was made for.

Crystal Train

Engraved crystal train

A crystal trophy for a rail and transport client.

Rail track long service presentation pack

Rail track presentation pack

A section of track, mounted and presented for long-serving rail staff.

Engraved 3D crystal long service award

Engraved 3D crystal

A custom 3D crystal engraved with the client’s product.

Etched pens long service gift

Etched pens

Quality pens etched with the employee’s name and milestone.

Boxed long service recognition pack

Boxed recognition pack

A presentation box holding the memento and certificate together.

Chocolate recognition pack

Chocolate recognition pack

A sweet addition for smaller milestones and team moments.

Built for organisations where loyalty matters

We work with long-tenure organisations across government, healthcare, utilities, manufacturing, education and unions.

If you have a small People & Culture team and want a partner to run the whole program, rather than another platform to manage, we’re a good fit.

Talk to us

What our clients say

All our gifts arrived and once again, beautifully wrapped with everything that was ordered.
CC, Executive Officer, Darwin
The feedback to date has been excellent. Gifts are easy to choose, and receiving the gifts is within timeframes and team members are liking the presented gifts.
BH, Learning and Development Specialist, Queensland
I am excited to receive this acknowledgement of service, the choice of gifts is fantastic.
TC, Service Award Recipient, Queensland

Frequently asked questions

What is a long service award?

A long service award formally recognises an employee for a significant milestone with an organisation, typically 5, 10, 15, 20 or 25+ years. It usually includes a gift, a memento or certificate, and some form of public acknowledgement.

What’s included in a long service recognition pack?

Most packs include a gift the employee chooses from a catalogue, an engraved memento such as a lapel pin or key tag, and a framed certificate, trophy or plaque. Everything is gift-wrapped and presented with a congratulatory letter.

How much should we spend on long service awards?

It’s up to you. As a guide, gifts for a 5-year milestone typically range from $65 to $250, increasing by $100 to $200 at each milestone after that. Read our full budgeting guide.

How do employees choose their gift?

When an employee reaches a milestone, we let them know and send them to a recognition website made for your organisation. They choose from a catalogue built around your budget, and the gift is delivered wrapped and ready to present.

Can certificates, plaques and mementos be personalised?

Yes. Certificates, plaques, trophies and mementos can be designed and engraved to suit your organisation and the person receiving them.

What’s the difference between a long service gift and a gift card?

A gift card is convenient but can feel impersonal for a milestone this significant. A chosen physical gift, such as a watch, jewellery or something practical for the home, tends to be remembered and displayed, which is why most of our clients choose curated gift ranges over gift cards for long service. Read our full comparison.

Are long service gifts still relevant in a modern workplace?

Yes. Tenure and loyalty are still highly valued in sectors like government, healthcare, utilities, manufacturing and education, and a well-run recognition program remains one of the more effective retention tools available. We go into more depth here.

Do you handle retirement gifts too?

Yes. Retirement is often the most significant milestone of all, and we help organisations mark it with a personalised gift and recognition that properly reflects the career behind it.

Recognition that lasts

Tell us about your organisation and we’ll show you what a long service recognition program could look like for your team.

Get in touch